Refund policies

You can request a refund within 30 days of purchase with the valid receipt or proof of purchase. To be eligible for a refund, your vouchers or/and items must be unused and in the same condition as when you purchased it.

If your request is approved, your refund will be processed and automatically applied to your account.

We do not refund with cash at our treatment centers.

Vouchers terms and condition:

All purchased vouchers must be used within 2 years of the purchase date otherwise they will expire.

Voucher can't be changed to money.

Voucher can be used for any treatments except acupuncture and Lympha massage.

Voucher can be used for purchasing products or tea service in any of liangtse centre.

Voucher can't be used together with any other special offer or campaign. 

We are not responsible for expired vouchers.

We are not responsible to replace any vouchers if you lost them after purchase.